Privacy Policy

1. Introduction

Simpler Work d.o.o. (“SimplerWork,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.simpler-work.ai or use our services (collectively, the “Services”). It also outlines your rights concerning your personal data.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Definitions

• “Account” means a unique account created for you to access our Services or parts of our Services.
• “Cookies” are small files placed on your device (computer, mobile device, or any other device) by a website, containing the details of your browsing history on that website among its many uses.
• “Data Controller” means SimplerWork, as we determine the purposes and means of processing your personal data.
• “Device” means any device that can access the Services, such as a computer, mobile phone, or digital tablet.
• “Personal Data” means any information relating to an identified or identifiable natural person.
• “Processing” means any operation or set of operations performed on personal data, whether or not by automated means.
• “Services” means the website, applications, and services provided by SimplerWork.
• “Service Providers” means any natural or legal person who processes the data on behalf of SimplerWork.
• “Third-Party Services” means any services or content (including data, information, applications, and other services) provided by a third party that may be displayed, included, or made available by the Services.
• “You” means the individual accessing or using the Services, or the company or other legal entity on behalf of which such individual is accessing or using the Services.

3. Data Controller and Contact Information

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is:

Simpler Work d.o.o.
Address: Ulica Iga Grudna 22, 1000 Ljubljana, Slovenia
Email: privacy@simpler-work.ai

4. Personal Data We Collect

We collect personal data to provide and improve our Services. The types of personal data we collect depend on how you interact with us.

4.1 Information You Provide to Us

• Account Information: When you create an Account, we may collect your name, email address, company name, and other information you provide.
• Communication Data: If you contact us directly, we may receive additional information about you, such as your phone number, the content of the message, and any attachments you may send.
• Payment Information: If you make a purchase, our third-party payment processor (Stripe) collects your payment details. We do not store your full payment card details.

4.2 Information We Collect Automatically

• Usage Data: We may collect information about your use of the Services, such as the features you use, the pages you visit, the time and date of your visit, and other diagnostic data.
• Device Information: We may collect information about the device you use to access the Services, including IP address, browser type, operating system, and device identifiers.

4.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information. For more details, please refer to Section 7 (Cookies and Similar Technologies).

5. How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide and Maintain Our Services: Including to monitor the usage of our Services.
• To Manage Your Account: To manage your registration as a user and provide you access to functionalities of the Services.
• To Communicate with You: To contact you regarding updates, notifications, and other communications related to the Services.
• To Provide Customer Support: To address your inquiries and provide assistance.
• To Improve Our Services: To analyze usage and enhance the quality of the Services.
• To Process Payments: To facilitate transactions and payment processing through our third-party payment processor.
• To Comply with Legal Obligations: To fulfill legal requirements and respond to lawful requests.
• For Marketing and Promotions: To inform you about news, special offers, and events, subject to your consent where required.

6. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary for the performance of a contract with you, such as providing the Services.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services and safeguarding security, provided that such interests are not overridden by your rights.
• Consent: We may process your personal data based on your consent, for example, when you subscribe to marketing communications. You may withdraw your consent at any time.
• Compliance with Legal Obligations: Processing is necessary for compliance with legal obligations to which we are subject.

7. Cookies and Similar Technologies

We use cookies and similar technologies to collect and store information when you use our Services. When you visit our Services, you will be presented with a cookie banner allowing you to accept or manage your cookie preferences, in compliance with applicable laws such as the GDPR.

Cookies help us to:

• Recognize you and your device.
• Provide essential features and services.
• Understand how our Services are used.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the Services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
• Functionality Cookies: Used to recognize you when you return to our Services.

We use third-party services such as Google Analytics that may place cookies on your device. For more information, please see their Privacy Policy.

Managing Cookies:

You can control cookies through your browser settings. You can withdraw your consent at any time by adjusting your browser settings or using the cookie management tool available on our site. However, disabling certain cookies may affect the functionality of the Services.

8. Disclosure of Your Personal Data

We regard the privacy of your personal data as paramount. However, there are specific circumstances under which your personal data may be shared:

8.1 Service Providers

We may share your personal data with Service Providers to:

• Facilitate our Services.
• Provide the Services on our behalf.
• Perform Service-related activities.
• Assist us in analyzing how our Services are used.

8.2 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

8.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred.

8.4 Consent

We may disclose your personal data for any other purpose with your consent.

9. International Data Transfers

All personal data is predominantly stored and processed within the European Union. Data hosting services are provided through Microsoft Azure (Sweden) and Supabase (EU regions).

In certain circumstances, support and subprocessing activities conducted by Microsoft and OpenAI may necessitate access to data from locations outside the European Economic Area (EEA), such as the United States. In these instances, Standard Contractual Clauses are utilized to guarantee an adequate level of data protection.

For U.S. residents, we process personal information in accordance with applicable U.S. privacy laws. We do not sell your personal information.

10. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

• Account Information: Retained as long as your Account is active.
• Communication Data: Retained as necessary to address your inquiries.
• Legal Obligations: Retained as required by applicable laws.

11.1 Account Deletion

If you choose to delete your account, we will retain your basic account information (name, surname, and email) in our database for an additional 90 days for administrative purposes. After this period, your data will be permanently deleted.

12. Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

• 12.1 Right to Access: Request access to the personal data we hold about you.
• 12.2 Right to Rectification: Request correction of inaccurate or incomplete data.
• 12.3 Right to Erasure: Request the deletion of your personal data.
• 12.4 Right to Restrict Processing: Request that we restrict processing.
• 12.5 Right to Data Portability: Receive your data in a structured format.
• 12.6 Right to Object: Object to processing based on legitimate interests.
• 12.7 Right to Withdraw Consent: Withdraw consent at any time.
• 12.8 Right to Lodge a Complaint: Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at privacy@simpler-work.ai.

13. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We assume no responsibility for the content or practices of any third-party sites.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Services signifies your acceptance.

15. Contact Us

Simpler Work d.o.o.
Address: Ulica Iga Grudna 22, 1000 Ljubljana, Slovenia
Email: privacy@simpler-work.ai